3rd Shift Fleet Manager/Customer Service
Wednesday – Saturday 8PM -8AM
Assigns customer loads to drivers for pick-up and delivery of freight by performing the following duties:
Essential Duties and Responsibilities include the following:
Works from list of available drivers/vehicles in various locations in a constantly dynamic and changing environment.
Assigns loads to drivers according to factors such as length and purpose of trip, freight and preference of customer.
Ensures that loads are assigned to drivers with consideration to their available hours of service in order to reach their destinations per the customer’s requested schedule.
Manages times of departure, destination, cargo, and expected time of return.
Investigates overdue vehicles.
Directs activities of drivers by electronic and phone communication.
Confers with customers to expedite or locate missing, misrouted, delayed, or damaged deliveries.
Maintains record of mileage, fuel used, repairs made, and other expenses.
Establishes service or delivery routes.
Other duties may be assigned.
Directly supervises 30 (on average) Truck Drivers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
To perform this job successfully, an individual should have knowledge of Internet software; Word Processing software and Spreadsheet software. Prior experience with TMW, PC Miler and Peoplenet helpful but not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to type on a computer keyboard and use a telephone and headset, and talk or hear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
HARTT OFFERS MANY GREAT BENEFITS INCLUDING THE FOLLOWING:
- Competitive pay, paid weekly
- Paid time off (PTO)
- Paid Holidays
- Medical, dental, and vision insurance
- Short term and long term disability plans
- 401K Retirement Plan with company match
- Boot allowance
- Group life Insurance
- Accidental death and dismemberment (AD&D)
- Employee Assistance Program (EAP)
Pay based on exp. Up to $50,000.00 per year